There are a variety of reasons why your account may be deactivated. Some of them may include:


  • Driver's license expired
  • Credit card expired
  • Outstanding balance
  • You were involved in a car accident during one of your rentals and the investigation is still ongoing.
  • You were determined to be at-fault for damages/car accident and have an outstanding deductible to pay.
  • You violated the Terms & Conditions of the Membership Agreement.