Hui Car Share

How Hui Works 4

• What is Hui?
• What's included in my reservation?
• What kinds of vehicles are in the Hui fleet?
• What fees do I pay?

Creating an Account 4

• What's required to drive?
• How long does it take to get verified?
• Can I let my friend or spouse use my account?
• Can I drive with a non-US driver's license?

Common Questions 4

• Is gas included? Do I have to fill up the gas tank?
• How do I avoid additional fees?
• What if I am running behind? Can I extend my reservation?
• Where do I return my vehicle? Can I drop it off at any station?

Booking a Hui 2

• How do I book a Hui?
• Can I cancel or change my reservation?

Starting Your Trip 7

• How do I find my Hui?
• How do I unlock and lock my Hui?
• How do I start my trip?
• What if I have lost or found an item in a Hui vehicle?
• What do I do if my car is dirty or damaged?

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During Your Trip 2

• Where can I park the vehicle?
• Can I valet park a Hui?

Ending Your Trip 3

• How do I end my drive?
• Will I receive a refund for returning the vehicle early?
• Where do I return the vehicle?

Gas 1

• How do I fill up gas in the Hui?

Lost and Found 0

Damages and Cleanliness 3

• Is eating or drinking allowed in the vehicle?
• What if the car is damaged or dirty?
• Is smoking allowed in the vehicle?

Fees 2

• What are the fees for cleaning?
• What are the late fees?

Accidents and Insurance 6

• What if I need roadside assistance?
• I got into a car accident. What do I do?
• What type of insurance is included?
• What happens if there is an insurance claim?
• What happens during an accident investigation?

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Settings and Preferences 2

• How do I cancel my account?
• Why was my account deactivated?

Account Billing 3

• How do I redeem a promo code?
• How do I pay?
• What methods of payment does Hui accept?